FAQ

All products are hand-made to order unless listed as ready to ship. Please allow 4-6 weeks from time of purchase for your item to ship. Slight variations may occur as each piece is made by hand.

Once your order is shipped you will be notified with a tracking number. Pieces are mailed via a flat rate and require a small additional sum for each additional item. If you would like your order rushed please reach out to arrange alternative delivery options. Please note: Sego is not responsible for lost, damaged, or unclaimed packages. 

All sales are final and non-refundable. This little studio does not have the capacity for returns that are not damaged. Reach out with questions or concerns regarding the size or fit before purchasing. If your item arrives broken or defective please let me know within 7 days of receiving your purchase. Please see repairs & damage. Buyer responsible for return shipping.